Cancellation Policy

At Kosiloss Store, we understand that plans can change, and you might need to cancel an order. Our policy aims to be flexible while ensuring prompt order processing.

How to Cancel an Order

To cancel your order, contact us immediately. Orders can only be canceled if they have not been processed or shipped.

Cancellation Requests

Please email us at [email protected] with your order number and reason for cancellation.

Cancellation Timeframe

Orders canceled within 24 hours of purchase are eligible for a full refund.

Custom Orders

Custom-made products cannot be canceled once production has begun. Please verify all details before finalizing your custom order.

Refunds for Canceled Orders

Refunds will be processed within 7-10 business days to your original payment method.

Contact Us

For questions about our cancellation policy: